Privacy Policy

Introduction

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DMJ Media Group (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal and professional information.

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This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, request information, schedule appointments, engage our services, or communicate with us through digital platforms, AI-powered tools, or automated systems.

 

By using our website or services, you agree to the terms outlined in this Privacy Policy.

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1. Information We Collect

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We collect information necessary to provide high-quality services and effective communication.

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A. Personal Information

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Information you voluntarily provide, including your name, email address, phone number, company name, and other details submitted through contact forms, booking pages, or direct communications.

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B. Business & Service Information

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Information shared during consultations, onboarding, or service delivery that helps us tailor AI, automation, education, or storytelling solutions to your needs.

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C. Payment & Billing Information

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Payments are processed through secure third-party providers. DMJ Media Group does not store full credit card or banking information on its servers.

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D. Usage & Technical Data

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We may collect data such as IP address, browser type, device information, and website interactions through cookies or analytics tools to improve performance, security, and user experience.

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E. AI & Automation Data

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When applicable, anonymized data may be processed through AI or automation systems to support appointment scheduling, message delivery, and operational efficiency. This data is never sold or used for profiling.

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2. How We Use Your Information

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We use collected information to:

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• Respond to inquiries and provide requested services

• Schedule and manage appointments

• Deliver AI-powered communication and automation services

• Improve website functionality and user experience

• Communicate service updates or relevant information

• Maintain records for business and legal purposes

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We collect only what is necessary to operate and improve our services.

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3. Information Sharing & Disclosure

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DMJ Media Group does not sell, rent, or trade personal information.

Information may be shared only with:

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• Trusted service providers (e.g., CRM platforms, email systems, automation tools) under confidentiality agreements

• Authorized contractors or team members assisting with service delivery

• Legal authorities when required by law or to protect our rights and safety

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All third parties are required to maintain appropriate data protection standards.

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4. Data Security

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We use industry-standard security practices, including encryption, secure servers, access controls, and monitoring systems, to protect your information.

 

While we take reasonable measures to protect your data, no online system is completely secure. By using our services, you acknowledge this risk.

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5. Data Retention

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We retain information only as long as necessary to:

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• Provide services

• Maintain business records

• Meet legal or regulatory requirements

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Data is securely deleted when it is no longer needed.

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6. Your Rights

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Depending on your location, you may have the right to:

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• Access or correct your personal information

• Request deletion of your data

• Withdraw consent for communications

• Request information about how your data is used

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Requests may be submitted by contacting us at info@dmjmediagroup.com. We respond within a reasonable timeframe.

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7. Cookies & Tracking Technologies

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Our website may use cookies to improve navigation, analyze traffic, and enhance functionality. You may disable cookies through your browser settings, though some features may not function properly.

We do not use cookies to sell or improperly share personal data.

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8. Email & Message Communications

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By submitting your contact information, you consent to receive communications related to your inquiry, appointment, or services requested.

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You may opt out at any time by replying STOP to messages or using unsubscribe links where available.

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9. Links to Third-Party Sites

Our website may include links to third-party platforms or tools. DMJ Media Group is not responsible for the privacy practices or content of external sites. We encourage you to review their privacy policies separately.

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10. AI Tools & Automation Systems

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DMJ Media Group uses AI-powered tools and automation systems to support communication, scheduling, and service delivery. These systems are selected for security and compliance.

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Data processed through AI tools is used solely for operational purposes and is not shared or resold.

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11. International Data Transfers

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If you access our services from outside the United States, your information may be transferred to and processed in the United States. By using our services, you consent to this transfer.

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12. Policy for Minors

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Our services are not intended for individuals under the age of 13. We do not knowingly collect information from minors. Any such information discovered will be promptly deleted.

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13. Updates to This Policy

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We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date. Continued use of our services constitutes acceptance of the updated policy.

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14. SMS Consent & Use of Phone Numbers

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SMS consent is obtained when users voluntarily submit their phone number through our website contact form, booking form, or other opt-in methods that clearly disclose SMS communication. By submitting their phone number, users expressly consent to receive SMS messages from DMJ Media Group, a division of Homeplate Media Group, related to inquiries, appointments, service updates, and relevant communications.

 

Phone numbers collected for SMS communication are used solely for business-related messaging and are not sold, rented, or shared with third parties for marketing purposes. Phone numbers may be processed through trusted service providers strictly for message delivery and operational purposes under confidentiality obligations.

 

Users may withdraw consent at any time by replying STOP to any SMS message.

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15. Mobile Information Sharing

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We do not sell, rent, or share mobile phone numbers or SMS consent information with third parties or affiliates for marketing or promotional purposes. Mobile information is used solely to provide appointment-related messages, inquiry responses, and service-related communications requested by the user.

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16. Contact Us

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If you have questions or concerns about this Privacy Policy or our data practices, please contact:

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DMJ Media Group
Email: info@dmjmediagroup.com
Website: www.dmjmediagroup.com